RoboSentinel watches every step a machine takes and learns what normal looks like. When something breaks, it diagnoses the cause, rehearses the fix on the machine's digital twin, applies it, and checks with the machine itself that it worked. Every hour of every day, every issue on the record. People step in only for what needs hands.
Proven in the field on robot kitchens. Self-healing goes live this month. See the rollout →
A snack machine in an office is easy. RoboSentinel was built for the hard end of food tech, so everything easier comes along with it.
More moving parts, more steps and more ways to fail than any vending machine, with food safety on every order. That is where RoboSentinel was proven: robot kitchens in the field, every cook, clean and reload watched.
If it keeps a cooking robot running at 2 AM, it can keep your machine running too.
Hospitals, night shifts, transit and campuses, where the hungriest hours are the ones nobody is on call.
Highway stops, remote workplaces and bases, where a truck roll takes hours and a lost day is expensive.
Airports, hospitals and secure sites, where a visit needs an escort, a badge and a booking.
Stadiums, arenas and events, where ten minutes down at halftime is the whole day's sales.
Machines that serve food are only as good as the hours they are up. RoboSentinel is built around the problems operators tell us about most.
TodayMachines fail when nobody is there. A jam at 2 AM means a dead machine until someone notices, and sales lost all night.
With RoboSentinelThe failure is caught in seconds, the machine comes off sale so nobody is charged, and what can be fixed remotely gets fixed.
TodayRound-the-clock support means people on call, phone trees and truck rolls for problems a restart would solve.
With RoboSentinelEvery machine is watched every minute of every day. People are called only for what needs hands, with the cause and the steps already written.
TodayIssues live in texts, emails, spreadsheets and memory. The same failure gets solved from scratch again and again.
With RoboSentinelEvery issue becomes one record: what happened, the machine's own evidence, what was done and whether it worked. Each fix is learned for every machine of that type.
Most fleets run on a dashboard of alarms and a help desk of tickets. Both wait for a person. RoboSentinel closes the loop itself: it knows, explains, protects, fixes, proves and remembers.
| Monitoring dashboard | Help desk and tickets | RoboSentinel | |
|---|---|---|---|
| Knows something is wrong | When a reading crosses a fixed alarm line | When a customer or venue calls | The moment a step runs differently from that machine's own normal |
| Explains why | An error code | Whatever the technician works out on site | One plain story, with the machine's own evidence and the steps that fix it |
| Protects customers | Keeps selling until someone acts | Keeps selling until someone acts | Off sale in a second, so nobody pays for food that was not served |
| Fixes it | No | A visit or a phone walkthrough | Remotely, after rehearsing the fix on the machine's digital twin |
| Proves it is fixed | The alarm goes quiet | The ticket is closed | The machine itself confirms it, step by step |
| Remembers | Raw logs | Ticket notes, if someone writes them | Every issue on one record, and every fix learned for that machine type |
| At 2 AM | Wakes someone up, or nobody | Waits for morning | Handles it, and calls a person only for what needs hands |
Every broken robot in a lobby sets the whole industry back. RoboSentinel helps everyone around the machine.
A simulated vending machine with a dispenser, a cooler, a heater, a door and a payment reader. Choose what breaks.
Simulated machine, sped up. "On its own" is self-healing, going live this month. "Ask first" is how fixes run today: rehearsed, then one tap to approve.
Every fix it makes on its own is rehearsed on the twin first, capped, reversible and confirmed by the machine. If a fix ever fails, it stops and hands over to a person with everything they need.
Every step of every cycle against that machine's own normal. Quiet when all is well.
Takes a machine off sale the moment it cannot serve, so no customer pays for something that was not made.
One plain story per failure, with the machine's own evidence and the steps that fix it.
Remote fixes rehearsed and ready; a person taps approve, the machine confirms the result.
Finds the failure, fixes it, checks it worked and goes back on sale. You get a note that it happened, not a call asking for help.
RoboSentinel is a core that learns, plus a pack that knows your machine: its codes, its steps, its safe fixes. No hardware changes to start.
RoboSentinel watches RoboBurger's automated burger kitchens in the field: every cook, clean and reload. Here it runs a full clean remotely, step by step, and confirms each step from the machine's own reports.
We are choosing the next machines to bring RoboSentinel to. If your machines record what they do, tell us about them.